Thread to post your client problems/issues.
Summary of problems reported and their status/fix:
1.) Send Error (12037)Cause : Wrong date settings in the PC
Solution : Just adjust the Date settings of your computer to the current date.. Maybe your date settings are not updated..
To adjust your computers date settings just go to the lower right tab of your computer then right click the time shown and select "Adjust Date/Time"
2.) Connection InterruptedAlternative Solutions:
Korenai’s Alternative Solution: Use proxy server
*this method may cause you to lag but you can connect to the game 100%
http://forum.gameclub.com/index.php?topic=64253.0RoadKill’s Alternative Solution: Restore working file status of WoW
http://forum.gameclub.com/index.php?topic=68647.0Sauriel’s Alternative Solution: Change dns server
http://forum.gameclub.com/index.php?topic=68188.03.) Xtrap update stopsPossible Solution: Try to remove the "XTrap" folder in your wow client folder, then try loading the game. Reinstall Launcher.
4.) PC restarts when you try to load the gameCause: Outdated Service Pack 3
Solution: Update Service Pack 3
5.) Run Game.exe6.) Unavailable renew version informationCauses: The file data evp cannot be re-installed. Memory version update error. File version update error.
Solution: Reinstall the game client.
7.) Launcher Patch: Error Filesizemismatch8.) The client is detected to have VirusNo. The client does not have a virus. (provided you got the client from GameClub) Just turn off your anti-virus or set the client to be allowed by the anti-virus.
9.) data1.cab.part - cannot read file try again laterCause: Corrupted file/installer
Solution: Reinstall using a different installer.
10.) failed to plug in registration (126)Cause: Failed to plug in module
Solution: Reinstall game launcher.
Do the following to reinstall the game launcher
1) Locate the “gameclub launcher” folder in the program files folder. (default location)
2) Delete the “gameclub launcher” folder after locating it
3) Run the game client to redownload the game launcher
11.) Extract: Error writing to file data.evpCauses: The file data evp cannot be re-installed.
Solution: Try to reinstall in a different folder or a different installer
12.) Failed to Global.cki downloadCauses: Internet connection loss
Solution: Check internet connection
13.) Client.exe ErrorCauses: This happens when your PC has a virus
Solution: Update your anti-virus if problem still persists you have to reinstall your OS
14.) Service Error 12045Causes: Windows Service Pack is not updated
Solution: You may download the Windows Service Pack by clicking the link below once.
15.) cki read failed (999999)Causes: Damaged cki file, cki file does not exist
Solution: Reinstall launcher
Do the following to reinstall the game launcher
1) Locate the “gameclub launcher” folder in the program files folder. (default location)
2) Delete the “gameclub launcher” folder after locating it
3) Run the game client to redownload the game launcher
16.) Game automatically closes after logging in to the game launcher Causes: Trojan Remover, Reg Cure and CCleaner blocks the game from launching
Solution: Remove all the programs installed then try to defrag your computer and scan for remaining virus. Update your Service Pack 3 and reinstall the game client.
