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Author Topic: mail npc bug  (Read 126 times)
galvs
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« on: January 08, 2018, 06:07:49 AM »

Hi GM,

Need help lang po na maibalik ang binili ko sa trader na Lucky heart 12,
Ive tried to get the items in the mail, but ayaw makuha, so gingawa ko close ko mail for the sake na ma refresh, pag open ko balik ng mail, wala na yung item at message. the incident happened around 4:05 to 4:13Am this morning.

IGN: veranz
Server: Seven Dragons
Item purchase in trader: Lucky Heart 12

I have the screenshot as proof po if you want me to PM it to you. just let me know..

Thank you and more power po..
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galvs
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« Reply #1 on: January 10, 2018, 06:24:51 AM »

Hello GM,

Gusto ko lang e follow up ang request nato sir, its been 2 days na kasi since ive reported this matter but got no response yet... Sayang din naman kasi ang golds kung pababayaan nalang eto, at para naman ma fix din ang bug nato kahit papano kasi kalimitan palage ako nakaka experience neto but diko na matiis kaya ni report ko na talaga. Salamat po..
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[FM]flashback11
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« Reply #2 on: January 10, 2018, 03:43:36 PM »

Good day galvs! pa investigate po natin itong concern nyo sir/maam as soon as possible, pahintay nalang po muna for now. Salamat angel
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galvs
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« Reply #3 on: January 12, 2018, 09:01:35 PM »

Hello po GM,

Salamat po at kahit papano you've already notice my concern. Alam ko busy at marami kayong ginagawa pero sana naman kahit sandali lang ay ma e process nyo ang request nato. mallit lang na bagay to pero sana naman ay di maisa walang bahala kasi ilang araw narin ako nag momonitor ng case nato, di po biro ang maghintay ng sagot nyo na di namin alam kung kelan Sad
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[FM]flashback11
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« Reply #4 on: January 12, 2018, 11:20:46 PM »

Good day @galvs nai forward ko na po itong concern nyo sa gm in charge dun sa server nyo.  angel
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galvs
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« Reply #5 on: January 17, 2018, 04:24:59 AM »

Hi fm flashback,

Salamat po sa assistance sir, i already received the lost item in mail.

However just now lang po another bug occur in my mail again hahays Sad walang katapusan bug sa Mail NPC.

The incident just happen today around 4:15AM to 4:20AM.

I purchased 2 Lucky Heart 11 and 2 Large Ruby +11 in Auction/Trader and both are bugged again and cant get the items. Then when i re-openned the mail to check, it was already gone and i still havent received the item. Please help me on this new case sir. Salamat po in advance..
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[FM]flashback11
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« Reply #6 on: January 17, 2018, 12:15:13 PM »

Noted sir/maam, pa investigate ko nalang ulit sa gm in charge dyan sa server nyo, Salamat.
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galvs
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« Reply #7 on: January 17, 2018, 08:34:51 PM »

Hi fm flashback11,

Thank you for your quick response, this is noted sir.  just wondering bakit palage na bubug ang Mail NPC? any explanation on this, and is there a way to avoid this kind of incident? hassle kasi sa end namin and sa end nyo..

baka meron pwede gawin dito na alternative option on how we can avoid this from happening.
Salamat in advance po..

PS:

Additional question lang po FM flashback11, meron bang update regarding sa A Ber-y Special Promo event? kasi papatapos na siya ngayong January 23, 2018.. baka pwede pa bo sana ma extend ang event nato, ang dami kasing questions if mag eextend po ba ang promo nato or tuluyan ng mawawala..  Thanks
« Last Edit: January 17, 2018, 08:37:56 PM by galvs » Logged

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[FM]flashback11
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« Reply #8 on: January 18, 2018, 06:36:23 PM »

Hi fm flashback11,

PS:

Additional question lang po FM flashback11, meron bang update regarding sa A Ber-y Special Promo event? kasi papatapos na siya ngayong January 23, 2018.. baka pwede pa bo sana ma extend ang event nato, ang dami kasing questions if mag eextend po ba ang promo nato or tuluyan ng mawawala..  Thanks

Wala sila sinabi if possible na ma extend pa yung a ber-y special promo event. Feeling ko hindi na ito i eextend.  angel
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