Important Reminders In Using The Ticketing System

[[GSS]Friyanah]

For easier and faster way of requesting an account retrieval, kindly read the following:

* Send only one email per account.
* Use individual email address per account.
* Respond only to the ticket where the support team replied.
* Clarify your concerns/issues.
* Please make sure that you have provided all the needed documents.
* Read and follow the instructions of the support team’s reply.


Thank you.