New Ticketing System (April 24, 2012)

[Tomica]

[RPG001]

For a Faster response to your Account Retrieval, Please do post the following details also on the "message" part.


Username:
Registered Fullname:
Registered Email:
Contact Number:
Birthdate:
Address:
Secret Question:
Secret Answer:

Game:
Character Name:
Level:
Clan:
Server:

Details of Problem: Request for Password

[RPG001]

For a Faster response to your Item Retrieval, Please do post the following details also on the "message" part.


Username:
Registered Fullname:
Registered Email:
Contact Number:
Birthdate:
Address:
Secret Question:
Secret Answer:

Game:
Character Name:
Level:
Clan:
Server:

Details of Problem: Item Retrieval

What items were missing:

1
2
3
4
5

When was the last time you saw your items intact? (Date and Time)
When was the time you noticed the items were missing? (Date and Time)

How/Why do you think you were hacked? (Explanation)

Note: False Report is ban able offense

If you share your accounts, do not bother reporting hack cases or else we will permanently ban you

[Dreadd]

Please also include 3 pictures of any of the following:

School IDs
Government Issued IDs
Birth Certificate

This is required so that you can prove that you are indeed the owner of the account.

Scan and upload them in any of the websites mentioned in Step 3. Make sure you get the link of the images from the hosting site and include them in your ticket.